Refund policy
As of now, all items are made to order.
Because of this, we DO NOT accept returns or exchanges for sizing, color, or change-of-mind reasons.
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with clear photos of the issue, along with your order confirmation number and receipt/proof of purchase.
Once reviewed, we will offer a replacement or refund, depending on the issue.
Please Note:
- We cannot accept physical returns.
- Sale items and limited drops are final.
- Items worn, washed, or altered are not eligible.
For any questions, contact us at
elleginiya.contact@gmail.com